|
For additional information contact HitSites Support at
support@hitsites.net
As a H-Sphere user, you can create multiple accounts, each
with its individual settings based on the plan you select.
Your user login and password will remain the same for all accounts
created.
When you log into your H-Sphere account, you are taken to the
Account Info page. On the left, you will find the
Navigation Menu (see below). The account
management feature you are currently viewing or working with is in
bold.
The Account Info page includes the Statistics and
the Quick Access sections.
The Statistics section shows the status of your account:
- Plan: the plan your account has been created under.
To change your plan, click the Change icon. You can
change only to similar plans. For example, you can't change from
a Windows platform plan to a Unix platform, as they are in
different groups. This is done to prevent loosing all your data
and settings under the current plan.
- Billing period: the payment interval which determines
when the recurrent and usage fee are charged. For more
information see the
Billing chapter of this manual. Click the Change icon
to select another billing period if there are options under your
current plan.
- User (also referred to as User Name, Account Manager
Login, Account Name): the user login to enter the control
panel. The name by which your account is represented to the
administrator along with its ID.
- FTP login: the FTP login to enter your user directory
to manage your files.
- Total traffic: total amount of information
transferred to and from your account by Internet users and yourself. Control Panel navigation is not included in the
total traffic. See
Account Preferences for details.
Traffic Details: click the View icon to see
what makes up your total traffic.
Disk quota: total amount of disk space used by all
files in your directory. See
Account Preferences for details.
Domain Settings: On the right of the Statistics section there is a
link that takes you to the Domain Settings page. For more
information see the
Domain Settings chapter of this manual.
To access your site as a visitor, click the View icon.
The Quick Access section refers you to the basic
resources available under your plan:
To access other account management features, use the navigation
menu.
Account Preferences
This page allows you to view or edit your account information:
- Plan: contains details about this account's plan. To switch to a different
plan (e.g. to get new features or change the price scheme),
click the Change icon. The following window will appear:
Warning: Switching plans will disable the resources that are
unavailable under the plan you are switching to. It will
also charge any outstanding balance, and will require full
payment for the billing period at the point that you choose the
Switch button. Once you have switched, your account
information will display your new plan. Check your bill to see
additional fees or refunds.
You can only change to compatible plans. If you don't see the
plan of your choice in the list that appears, it is not
compatible with your current plan. To change to an incompatible
plan you have to delete your current
account and create a new one under the desired plan.
- Account Manager Login: user login you use to enter
the system.
- FTP Login: ftp login to get access and manage files
in your directory on the hosting server.
- FTP Password: change your ftp admin password for the
selected account.
- Quota: free disk space provided with your plan. Click
Change to buy extra disk storage.
- Transfer summary traffic: the amount of traffic you
can run up over the billing period for free. If you exceed this
limit, you will be automatically charged for every gigabyte of
the excess traffic.
- Group: group of UNIX users on your server. For the
convenience of administration, contact Hitsites Support to place
you within a certain group.
- Home Directory: path to the directory on the server
where your site is located.
- Host Name: identifying name of the Internet server
where the site is hosted.
- Domain Name: address at which your site is accessible
from the Internet.
- Tooltips State: indicates whether tooltips will show
as you visit pages. Tooltips are context information boxes in
the bottom left-hand corner of your page. If you are new to
H-Sphere, it is recommended to keep them on. To toggle the tooltips
state, click the on/off button.
Contact Info
Contact info is your contact information and address other than that
specified in the Billing Info section and is used to
contact you if necessary. It may be different for each of your
accounts.
User Password
You can change the password you use to enter your account.
To change the password do the following:
- In the first box enter your new password, as you would like
it to be.
- Confirm your new password in the second box.
- Click the Change button.
Once you have changed the password, the old one becomes
invalid. Remember your new password to log in for future sessions.
Choose Account
If you have multiple accounts, this is the place where you can
switch to another account to review or modify its settings. To do
so, click the Select icon for this account.
Add New Account
Step 1.
To add a new account, choose the plan you would like it created
under, and click the Select icon:
This will open the registration wizard in a separate page.
Step 2.
Fill out all forms in the wizard following the on-screen
instructions. After you finish, a new account will be created
automatically, if you pay by a credit card. If you pay check, you
will be notified by email that your check has been received and
your account has been activated.
Back to User Guide Index |
