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For additional information contact
HitSites Support at
support@hitsites.net
This document covers the following topics:
To change any settings connected with your domain name, select
the Domain Settings menu:

Domain Info
If you have more than one domain name, you will get the list of
your domains to choose from. Otherwise, the first window to open
would be the Edit Domain page:

- Domain Name:
the front door address used by visitors
to enter your site. Click the View icon to enter the
site.
-
Subdomains.
If your plan allows, you can create
subdomains to your domain. For more details see
below.
- IP address:
Choose between a shared or a dedicated IP
address. You need to have shared IP to create an FTP Virtual
Host. See
below for more on IP addresses.
-
Name Servers:
The name of the Master server, where
your domain is registered. The Name Servers field can also list
one or more slave servers that are revoked when the traffic
becomes too heavy for the Master to handle.
-
DNS Configuration: Add custom DNS records to your DNS
zone. For help on configuring DNS click here.
-
Mail Service:
Configure settings for your mail
service. Click the Edit icon to view or change
configuration of your mail resources. By clicking the On/Off
button you can enable or disable mail support.
Warning: disabling mail service will permanently
remove all your mail resource settings. After that, you will
have to configure them from scratch. For help on mail
service please click
here.
-
Web Service:
Configure settings for your web site
performance. Click the Edit icon to view or change your
server configuration. By clicking the On/Off button you
can enable or disable website support.
Warning: disabling web service will permanently remove all
your server settings. After that, you will have to configure
them from scratch. For help on web service please click
here.
-
Transfer HTTP: this is the place to set HTTP Traffic
limit. For more details, see below.
- HTML directory name:
the path to the directory on the
server where your site is located.
- FTP:
- click the ON/OFF button to create a Virtual FTP
server. Disabling this feature will remove all Virtual FTP
settings, so you will have to configure them from scratch.
- click the Edit icon to view or edit the Virtual FTP
settings on Virtual FTP host page.
- By clicking Disable, you will remove all FTP
settings; after that, you will have to configure them from
scratch.
- Domain Aliases: If your plan allows, you can create
Domain Aliases to your domain. For details see
below.
- Contact and Billing Info: Applicable only if you have
a standard domain registered with OpenSRS. All updates to your
Contact and Billing Info will be submitted to OpenSRS. This
feature is not available for domains registered with other
registrars.
Creating Subdomains
A subdomain is a lower level domain. You can create as many
subdomains as is allowed by the plan. Domains and subdomains
have equal functional capabilities, including web site management,
e-mail service, FTP, etc., but subdomains do not have their own
DNS zones.
To create or add a subdomain to your domain, go through the
following steps:
Step 1. In the main domain settings, switch to the
dedicated IP.
Step 2. Click the OFF button in the FTP field to create
a Virtual FTP host. In the window that appears, enter parameters
to this Virtual FTP host.
Step 3. Click the Add icon in the Sub Domains
field. You will be asked to enter the subdomain name:

Enter the name of the new subdomain. It will show on the left
of your main domain name. For example, if your domain name is
mydomain.com, entering mysubdomain will make your full
subdomain name look like mysubdomain.mydomain.com. Newly
created subdomain will be displayed in the Subdomain entry
on Domain Settings page.
Step 4. Go to the FTP Virtual Host page. Click
the Add icon in the Virtual FTP Users field and
create a new user for this subdomain.
Step 5.
Click the Add icon in the Virtual FTP
Directories field. In the Directory field of the page that
appears, enter full subdomain name ending with a slash (e.g.
subdomain.domain.com/). On the same page, set the appropriate
permissions to this directory and add authorized users, if
appropriate.
To create
additional domains, repeat steps 3 to
5.
Switching between Virtual Hosting (Shared IP)
and IP Based Hosting (Dedicated IP)
The system offers 2 kinds of IP:
- Shared IP - one IP address is assigned to several domains
and access to a domain is available only by its domain name;
- Dedicated IP - one IP address is assigned to one domain. To
access a domain you can use either its IP address or its domain
name.
Shared IP is used by more than one virtual hosts. This
approach is known as name-based Virtual Host Support, as opposed
to the traditional IP-based Virtual Host approach, and is used to
avoid assigning a dedicated IP address to every virtual host,
which is hard to implement on some machines.
The benefits of using the new name-based virtual host support
is a practically unlimited number of servers, ease of
configuration and use, and requires no additional hardware or
software. The main disadvantage is that the client must support
this part of the protocol. Also, which is critical for H-Sphere,
shared IP does not allow to create FTP Virtual Hosts.
Dedicated IP is a paid service and is required to create
Virtual FTP and uses SSL on your web server. If you switch back
from Dedicated IP to Shared IP, any of your FTP and SSL resources
will be removed.
By default every domain has a Shared IP. Shared IP is free. You
can change the type of IP at any time as you work with the system.
To change the type of the IP, click the Change to
Shared/Dedicated IP link in the Edit Domain page.
You can use IP-only server. To create it, during signup you
should choose "no domain" item. After signup you should change
type of IP to Dedicated.
HTTP Traffic
Every user plan has a default traffic limit, exceeding which
implies charges per each extra gigabyte of traffic.

Per-gigabyte charges are usually higher, so it is wise to set
your transfer limit to the level you are expecting to have. To
change your plans default, click on the limit value. In the window
that appears, enter your expected HTTP monthly traffic. The
traffic that goes beyond this limit will be charged at a higher
excess rate. HTTP traffic is calculated separately from FTP
traffic, but works according to the same pattern.
Domain Aliases/Domain Stacking
(version 2.0.5 or higher)
A stack domain is a server alias in terms of apache which may have
its own DNS zone, custom DNS records and mail service.
In other words, a stack domain is a domain alias that points to
a 'primary' domain. For example, if your domain name is
company.com, you can register another domain name, e.g.
company.net and have it point to the location of
company.com. This means, every Internet user who goes to
company.net will land in company.com.
A user plan can be configured to allow or disallow stack
domains. Also, there can be a limit to the number of stack domains
you can create.
To create a new domain alias, click the Add icon. The
following window will appear:

Enter the name for a new domain alias (this must be a fully
qualified domain name, e.g. company.com).
Configure DNS:
- leave the box unchecked if the domain alias is registered on
a different DNS server. In this case your hosting services
provider won't be able to maintain DNS for this domain alias.
Stack domains will only allow HTTP access to your account. Mail
Service will be inaccessible, and in the list of domain aliases
it will not appear as hypertext.
- check the box if you want an appropriate DNS record pointing
to the IP address of the existing domain to be automatically
created for this domain alias on your hosting server. In this
case you'll be able to create and edit custom DNS records for
this domain alias (which is not recommended unless you know how
to work with DNS records), and Mail Service will be accessible
for this domain alias. It has no DNS zone of its own and does
not support virtual FTP or MySQL services.
IMPORTANT: Do not forget to restart web server in order to make the
new server alias available.
Click the existing domain alias text link to view and/or edit
its configuration. The following page will appear:

- Name Servers: the name and the IP of the server the
domain alias is registered on.
- DNS Configuration: click the Edit icon to edit
alias's DNS configuration. For more information check
DNS
Management.
- Mail Service: click the ON/OFF button to
enable Mail Service. For more information check
E-mail Settings.
Network Troubleshooting/Trace Routing
(version 2.0.5 and higher)
This net troubleshooting tool allows you to ping any internet
host from your hosting server. Select Trace Route in the
Domain Settings menu. The following window will appear:

Enter the host name or the IP address of the server to ping. If
the tracing takes longer than the timeout period you specified,
the process will be stopped and the tracing results will be
displayed. For more information on traceroute type man
traceroute in the command line.
Submitting Sites to
Search Engines
(version 2.05 and higher)
This tool submits specified URLs to the most popular automatic
search engines. On the Submit sites page (Submit URLs, Domain
Settings):

- Domain to submit: select the site you would like to
be indexed.
- Contact Email: most search engines require an e-mail
address to contact you if needed.
- Key Words: some search engines provide the
possibility for entering additional keywords your site can be
searched by.
- Timeout: set the timeout period. The timeout period
is the time you allow for registering one site with one search
engine.
After the submittal, some search engines may take a week or more
before the submitted sites appear in the search results.
Warning: Avoid submitting large numbers of web sites at
a time, or the browser will time out before the program finishes.
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