Hosting Ecommerce Design Client Care Resellers Sign Up

 
F.A.Q. Index
Hosting F.A.Q.
Client Care F.A.Q.
Ecommerce F.A.Q.
Reseller F.A.Q.
Site Studio F.A.Q.
H-Sphere F.A.Q.
Billing F.A.Q.
Email F.A.Q.
  - Outlook Settings
  - Communicator
H-Sphere User Guide
 
 
 

 

The Beginning of the Effortless Web©

 

Email F.A.Q.

 
  1. What are my POP3 and SMTP servers?
     
    POP3 and SMTP servers are both mail.yourdomain.com.

    Back to Top   |   Back To F.A.Q.
     
  2. How do I connect to my email with Outlook/Outlook Express/Eudora/Netscape Mail/etc.?
     
    Every mail client is different, but they all require basically the same information. 
     
    ~POP3 Server: mail.yourdomain.com
    ~SMTP Server: mail.yourdomain.com
    ~Username: you@yourdomain.com - remember to enter the whole email address.
    ~Password: Your password.  This can be changed within the H-Sphere control panel.

    Step-by-step instructions for Outlook.
    Step-by-step instructions for Netscape Communicator.

    Back to Top   |   Back To F.A.Q.
     
  3. Can I access my email through a browser from any computer with an internet connection?
     
    Yes.  This can be done two ways.

    1. Log into your control panel, click the "Email" icon on your "Info" page (the first page that displays upon login), then click the email address that you would like to check.  Then click the "Launch" icon that appears on the right side of the screen.  This will launch your web based mail interface for that address.

    2. Go to http://mail.hitsites.net/cgi-bin/sqwebmail?index=1 and enter your full email address and password.
      
    Back to Top
       |   Back To F.A.Q.
      
  4. I'm getting an error trying to connect to the servers with my mail client (Outlook, Eudora, etc.), what do I do?

    1. Within the mail client settings for each account you wish to check mail for, you will need to set the "My SMTP (outgoing) mail server requires authentication" feature and be sure that it is unchecked.

    2. Due to security settings on our servers, mail will not be sent without first performing a receive.  This is called POP before SMTP and ensures that mail coming from our servers is authorized (and therefore not spam).  If you find that your outgoing mail just sits in your outbox, try clicking the "Send/Receive" button on your mail client.

    3. Check to make sure your entire email address is in the username field.

    4. Make sure your password is correct.

    5. Make sure you are connected to the internet.

    Back to Top   |   Back To F.A.Q.

     
  5. How do I setup an email account to forward to another email account?

    View the Email Settings section of the H-Sphere User Guide.

    Back to Top   |   Back To F.A.Q.

     
  6. How do I manage Mailing Lists?

    For a list named mylist@mydomain.com send a message to mylist-help@mydomain.com. This will return a list of available commands.

    For in-depth instructions for EZMAN 0.3.2 go to: http://www.ezmlm.org/ezman-0.32/ezman2.html


    Back to Top   |   Back To F.A.Q.


     

   

  Home   |   Sign Up   |   About Us   |   Contact Us   |   Site Map

888.447.4678  -  Fax: 231.938-8029

Email

© 2003 HitSites.net - A Divison of Oaktree Web Services, LLC - All Rights Reserved.