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The Beginning of the
Effortless Web© |
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Ecommerce F.A.Q. |
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How do
I know which ecommerce software to choose?
There are a great many factors that must be considered prior
to choosing an ecommerce solution. Things to think about:
a. How many products do you have? Do they have
options such as size, color, style, etc? Do you need to
upsell (i.e. show customers other related products for
consideration)?
b. Do you need to track inventory? Do you want to use
online "coupons"? Will you be setting up affiliate programs?
c. Do you have a standard "brick and mortar" store or are
you setting up shop exclusively online?
d. Are you going to need to get more than the standard
(billing and shipping) information from customers?
e. Are your products downloadable?
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Do I have to use
software you offer?
No. We can host almost any shopping cart or other
application available. To find additional ecommerce software
options, we suggest www.aspin.com
and www.onlineorders.net.
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How do I install my PDG
ecommerce software?
PDG Software makes full installation documentation available for
each of their products. Visit
www.pdgsoft.com to download
the documentation. You can also request that PDG Software
perform the installation for you.
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Can I
accept credit cards on my site? Will it be secure?
In order to accept credit cards, you'll need to acquire a
merchant account and gateway service. Some of your available
options are www.Authorize.net,
www.Charge.com, and
www.CardService.com.
To make your site secure, you'll need an SSL security certificate.
We offer FREE SSL certificates with the purchase of GeoTrust
TrueSite service. For more information please click
here.
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I forgot my
Miva password, what should I do?
To protect the security of your Miva
Merchant online store, Miva Corporation does not have any access
to passwords for the many installations of Miva Merchant. Your
username and password are created when you initially setup Miva
Merchant on your domain. The password is encrypted and stored in a
database on the server. To "RESET" the password with only the Miva
Merchant software that we provide, you would have to reinstall and
start from scratch.
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Where can I
find more information about any of the shopping carts you have
listed on the site?
You can visit www.miva.com or
www.pdgsoft.com for more
details on their products.
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Do you
support additional ecommerce software?
Our servers are capable of running almost any software
available. If you have a specific application that you need
to run, please send any questions and information to
support@hitsites.net.
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Where can I
find other shopping carts/ecommerce software?
www.aspin.com
www.onlineorders.net
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